This presentation will look at the science of empathy and how it can help you become a trusted professional who clients and their families will look to for guidance for years to come.
Recent research has shown that many potential clients have trouble finding a financial professional they can trust. Empathic communication skills are critical to building enduring client trust and expanding your sphere of influence. This presentation will look at the science of empathy and how it can help you become a trusted professional who clients and their families will look to for guidance for years to come.
Speaker:
Doug Ewing
Vice President, Insights & Solutions Field Team, Nationwide
Premier Continuing Education (CE):
- 1 hour of CE credit for CIMA®, CPWA®, and RMA® certifications
- Credit is automatically uploaded to your certification record(s) but can take up to 24 hours to be reflected
- One year from the date purchased